We issue a special receipt at the customer’s request, which does not show the price and that is normally used to make exchanges on gifts.
How can I make my clothes stay in the same condition as I bought them for longer? Do I have to take a garment to the dry cleaners? At what temperature should I iron my shirts?
Learn to read the labels and symbols so that your clothes look the very best when you wear them.
Learn the washing care symbol labels and always follow the instructions, which have been previously tested by experts in a laboratory in order to guarantee the quality of our garments.
Machine wash. Do not exceed the indicated temperature.
By hand. Do not exceed 40 degrees.
By hand or machine wash- using a short spin programme and always wash at the indicated temperature.
Dry clean. No water can be used.
You can use bleach.
You cannot use bleach.
Garments that are not iron resistant.
110º/230ºF 150º/302ºF 200º/392ºF
Garments that may be ironed at the indicated temperature.
Using any type of solvent.
Using mineral products only.
Clean with Perchloroethylene.
Garments that cannot be washed and require a professional service.
Hang the wet garment on a clothes line or a rail, inside or outside the house without wringing or shaking it beforehand.
Place the garment on a horizontal surface to allow it to dry.
You can use a tumble dryer at moderate heat.
Cannot use a tumble dryer.
Do I have to wash a garment?
If the garment is not dirty, airing and brushing them can sometimes be sufficient. This allows you save energy and your clothes will last longer.
Using detergent with ecological labels will help the environment. Try not to use more detergent than recommended by the instructions on the bottle. Using greater quantities can result in clothes staining and skin problems.
Softener is unnecessarily wasteful and results in high levels of harm to the environment.
Use bleach in cold water and for a maximum of one hour. Do not use iron, bronze or steel containers.
Remember to completely dissolve detergent prior to adding clothes. Separate garments for the first few washes as the water can become coloured.
Use washing machine at full capacity. It is recommendable to use a programme that consumes less energy when washing a small amount of garments,
which is offered by the majority of modern washing machines. Remember to empty pockets.
Washing machine temperature
Always follow the indicated washing machine temperature. Colourful garments that should be washed at 60 degrees can run if washed at 40 degrees or by hand. It is not always best to wash at a lower temperature.
It is advisable to spin the clothes well prior to drying them. Remember that it is best to dry clothes outdoors. However, try to avoid exposing the garment to direct sunlight to prevent them from fading.
Classify your clothes according to the temperature level on the label and begin with one that is lower. It is better for clothes to be a little damp when ironing them. When finished, using the damp cloth remove any remnants that may have become stuck before the iron cools down.
Recycling your clothes
Donate any clothes that you do not use to organisations that distribute them to people in need. This will prolong the life of your clothes.
Denim gets its look from a coloration technique that can release small pigments that run during washing. Wash jeans inside out so that they do not lose colour and which prevents the formation of white stains in the folds.
Place tennis balls in the washing machine to ensure a uniform distribution of the padding.
Chunky knit garments
Chunk knit garments must be wrapped in a towel and dried in a horizontal position so that they do not lose their original shape.
Waterproof clothes can be dried by wringing. If you prefer to put them into the washing machine, remember to always use a very low temperature.
Shrinks if washed at a very high temperature and loses shape if hung to dry.
It is a good thermal insulator.
It tends to compress and to go yellow.
It shrinks if washed at too high a temperature. It withstands ironing and if it is coloured, must be washed separately for the first time.
It is cool, flexible and highly resistant.
It tends to crease.
It must be always washed by hand, at a low temperature and without spinning. It withstands ironing.
It is cool and pleasant to the touch and does not get dirty easily.
Do not wash at high temperatures or spin.
It must be ironed without using steam and at low temperature.
It is strong, light, pleasant to the touch and colours stay well.
It is delicate. Professional care is needed for stubborn stains.
Acetate, rayon or viscose
Must not be spun in order to prevent loss of shape.
They have a silky feel and colours stay well.
They have low resistance when wet, burn easily and are prone to static electricity.
Polyester or nylon
They are sensitive to heat, must be washed in lukewarm water and ironed at a low temperature without using steam.
They are very resistant, do not crease easily and colours stay well.
They burn easily and are prone to static electricity.